Family Raises Concerns About Care, Records at Rome Assisted Living Facility

Family Raises Concerns About Care, Records at Rome Assisted Living Facility

Posted by Staff Reports | Sep 4, 2026 | Floyd News | 0 | A family member of a former resident of Seven Hills Square, Gary Doegg, in Rome is seeking answers regarding the care provided to her father, as well as records and documentation related to his father’s stay at the facility. In a June 22 letter to facility and corporate leadership, the family member said she had repeatedly requested documentation and explanations concerning her father’s care but had not received what he considered adequate responses. The family member alleges that video footage, recordings, medical documentation and other materials raise concerns about the accuracy of records maintained by the facility. She also alleges that some staff members may have violated HIPAA requirements and that documentation in her father’s record contains discrepancies. A State of Georgia Healthcare Facility Regulation Division investigation identified deficiencies involving dementia‑care training and the review of his individualized care plan. A Jan. 30, 2026 inspection report found that two of four sampled staff members lacked required 16‑hour dementia‑care training. Additionally, four of four sampled direct-care employees lacked required annual training. Staff B did not have the required eight hours for 2023, 2024 or 2025; Staff C lacked the required training for 2024 and 2025; Staff E lacked the training for 2023, 2024 and 2025; and Staff J lacked the required training for 2025. Inspectors also cited the facility for…

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